Each year more and more Americans have their identity stolen and the staff and management of Genoa Community Bank want to give you the information you need to help protect yourself against ID theft.
While we cannot guarantee that your ID will never be stolen we will NEVER request personal information by email or text messaging including account numbers, passwords, personal identification information or any other confidential customer information.
Fraudulent emails may be designed to appear as though they are originated by Genoa Community Bank. Do not respond to any email communications which request any type of personal or confidential information and do not go to any links listed on the email.
These communications are not originated by Genoa Community Bank. Never give out any information that the Bank already has to a caller, texter, or email sender. If you contact us we may verify the last 4 digits of your SSN to confirm your identity but we will never contact you and ask for your debit card number or your full SSN. If we need to contact you, it will always be done in a manner that protects your personal, confidential information and we will clearly identify ourselves. One of Genoa Community Bank’s top priorities is to safeguard YOUR confidential information and we work diligently to do so.
We will always work with the local regulatory and law enforcement departments to be certain any type of illegal activity is stopped as soon as possible. We have multi-layer security to protect your confidential information and will continue to be vigilant in protecting it.